Returns & Exchanges
At Hira Fragrances, we want you to be completely satisfied with your purchase. If you are not entirely happy with your scent, you may return or exchange unopened products within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization and a prepaid shipping label.
Prepare the Package
Carefully pack the unused fragrance in its original luxury packaging and include the packing slip to ensure a smooth processing experience.
Ship It Back
Drop off your package at any authorized carrier location using the provided label; we recommend keeping your tracking receipt for peace of mind.
Receive Your Refund
Once our quality control team inspects the returned item, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing